Terms & Conditions
1. - Booking Details
1.1 - The Client shall ensure that all details given of the venue are correct and if The DJ inspects the venue & finds any differences The DJ will report to the client to resolve this matter.
1.2 - There will be adequate set up time available usually 90 minutes before the start time of the event and 60 minutes after the event to break the set down. The Client should indicate what access is available, stairs, lifts, Car parking etc.
1.3 - Boutiqo Events will send a provisional booking confirmation to the client asking for the deposit payment along with a booking contract for the client to complete and sign. If the client is booking the DJ to play at a last minute event (in the next 30 days) then the provisional booking confirmation will ask for the full payment.
2. – Deposits & Payments
2.1 - A £50 (non refundable) deposit is required to confirm a booking. Please note, if your wedding or event date is in July and August, a £100 (non refundable) deposit is required to confirm the booking. The Balance must be paid no later than 4 weeks before the event date.
2.2 - Paying By Bank Transfer - If you use Internet Banking you can make a payment straight into our bank account (bank details will be sent to you).
2.3 - Corporate clients & Commercial Venues, have the option to be invoiced after the event has taken place. Payment is expected within 30 days from the date stamped on the invoice we send.
3. – Cancellations
3.1 - The DJ will be holding your date exclusively for you and will turn away all other work. The potential loss of work in the event of a cancellation is real and tangible. Cancellations must be made in writing or by e-mail. No telephone cancellations will be accepted.
3.2 - If The Client has paid a deposit only, and wishes to cancel the booking, they will lose the deposit amount paid, and they will not have to pay the remaining balance (if there is more than 4 weeks to go until the event date).
3,3 - If the client has paid everything in full, and wants to cancel the booking (with more than 4 weeks to go until the event) we will refund everything minus the £50/£100 deposit.
3.4 - If the client cancels the booking within the 4 week period prior to the event, unfortunately there will be no refunds given.
3.5 - Should the event be cancelled for reasons entirely beyond The Clients control then we will refund the full amount paid, or change to another date.
3.6 - IF the DJ has to cancel the booking, the DJ will try to fulfil its obligations in the events of unforeseen circumstances by any other means should this be necessary. Including providing another DJ for the event. If this is not possible (which is extremely unlikely) the client will be refunded all monies that have been paid at that point.
3.7 - COVID-19 - If the client has to cancel the event due to COVID-19 (restrictions in place, venues closing, or going into lock down etc) the client will have 2 options: to move the dates (Subject to the DJ's availability) at no extra charge, or cancel the booking and all money will be refunded.
3.8 - If a corporate client or commercial venue (who is being invoiced) cancels the DJ, within the 4 weeks prior to the event, a cancellation fee of £100 will be charged to the company. If they cancel with more than 30 days to go until the event, then there will be no cancellation fee.
4. – Conduct
4.1 - The Client will provide adequate supervision of its guests, including children, at the venue, and will be liable for any loss of or damage to the The DJ's equipment or personnel belongings, caused by guests attending the function.
4.2 - No violent, aggressive or abusive behaviour from anyone under any circumstances will be tolerated, and The DJ reserves the right to terminate the disco at any time if any personal safety is under threat. The DJ does not take responsibility for ejecting any unwanted persons from any venue. The Client will be advised of any problems arising in this respect with any guests.
4.3 - The DJ will act in a fully responsible and professional attitude at all times, during their attendance to the venue.
4.4 - The DJ will be responsible for producing certificates of Public Liability Insurance (PLI) and Portable Appliance Testing (P.A.T).
4.5 - The Client is also responsible for any damage to The DJ's equipment caused by any person at the event. The Client will be charged for the full cost of any repairs required. The Client will be advised of any damage as soon as it is caused.
7. - The Venue
7.1 - The Client will allow suitable time for the installation and dismantling, and removal of equipment (minimum of one hour). The Client also ensures that safe and adequate power is available. The DJ will ensure that any equipment that requires connection to a power source is electrically safe, and will carry their P.A.T paperwork with them at all times.
7.2 - The Client must ensure that there is adequate parking for The DJ on the night for off loading and loading of the equipment, in a safe and secure manner.
7.3 - If the performance start time is delayed due to the inability of The DJ to gain access to the performance area, or any other delay beyond The DJ(s) reasonable control, The DJ will not be liable for any refund whatsoever.
7.4 - If you are booking other entertainment (e.g. Singer, comedian, band etc) as well as hiring ourselves, please consider & think about the amount of space available and where The Client is going to put the disco. Speaker location is usually best if it is no greater than 5 metres either side from the position of the DJ
7.5 - The DJ also reserves the right to refuse to continue any event prior to the start should there not be sufficient floor space which would not allow the audio / lighting equipment to be assembled safely. Alternatively, we continue with the disco, but with limited lighting/stands. No refunds will be given due to the reduced equipment.
7.6 - The DJ will be responsible for producing certificates of Public Liability Insurance and P.A.T. Testing carried out on our equipment.
7.7 - We will not be responsible for any damage or loss to private or public property caused by invited guests or members of the public.